“I focus on the people and what motivates them. There are processes to follow and they are very important, but never as effective for getting the outcome needed as understanding the psychology that drives behaviour.”
Kay Chapman specialises in providing practical advice and services for employment law plus operational and strategic human resources matters, exclusively for employers. She has over 27 years of experience in Employment Relations consulting, Industrial Relations, and Human Resources Management.
Kay has worked nationally and internationally, assisting employers in all their employment-related matters, and her experience includes working with clients in a wide cross-section of industry sectors including manufacturing, education, aviation, finance, construction, tourism, health, retail, food services, and government agencies.