Practical HR & Legal Risk Strategies for Managing Difficult Behaviour

3rd Annual Managing Difficult Employee Behaviour Workshop - New Zealand

 
Wellington | 19 May 2020
Auckland | 21 May 2020
Christchurch | 26 May 2020
  
Ensuring that difficult employee behaviours are managed effectively, and compliantly can be one of the biggest challenges facing HR professionals today. Having a solid understanding of the relevant laws and strategies around the management of such behaviour can significantly minimise legal, financial and cultural risks for your organisation. 
 
BENEFITS OF ATTENDING:
 
  • Efficiently manage performance, misconduct, and serious misconduct
  • Understand and minimise your legal HR risks for a range of employee behaviours
  • Conduct workplace investigations and disciplinary processes with confidence
  • Put theory into practice: case law reviews, scenarios and insights from both an employment law practical talent management point of view 

KEY LEARNING OBJECTIVES:
 
  • Define and identify behaviours which need to be addressed
  • Develop internal processes to effectively respond to difficult employee behaviour
  • Understand employer legal obligations in order to be able to proactively mitigate legal and financial risks
  • Avoid common pitfalls during the investigation, disciplinary and/or termination process
  • Implement consistent policies and procedures across your organisation
  • Strengthen your understanding of disciplinary and termination process
  • Acquire the skills to conduct difficult conversations in an appropriate and confident manner
  • Conduct procedurally fair workplace investigations which are legally defensible
  • Gain practical advice to reduce the risk of a personal grievance claim under the Employment Relations Act and other associated claims
 

WORKSHOP LEADER

Kay Chapman

Director

Chapman Employment Relations

“I focus on the people and what motivates them. There are processes to follow and they are very important, but never as effective for getting the outcome needed as understanding the psychology that drives behaviour.” 
 
Kay Chapman specialises in providing practical advice and services for employment law plus operational and strategic human resources matters, exclusively for employers. She has over 27 years of experience in Employment Relations consulting, Industrial Relations, and Human Resources Management.
Kay has worked nationally and internationally, assisting employers in all their employment-related matters, and her experience includes working with clients in a wide cross-section of industry sectors including manufacturing, education, aviation, finance, construction, tourism, health, retail, food services, and government agencies.

WHY ATTEND

By attending this one day interactive workshop, you will gain a solid understanding of the relevant laws governing the management of difficult employee behaviour, how to avoid legal pitfalls, manage such behaviour, and conduct effective investigations. Importantly, this Managing Difficult  Employee Behaviour workshop will be facilitated through the lens of both HR legal risk mitigation and practical talent management.

There is less tolerance now for employees who exhibit poor and/or inappropriate behaviour, and there is more recognition that HR and operational management is needed to remedy the problem. This is not just a workplace health and safety obligation, as fellow employees expect to be able to work in a safe environment free from bad behavioUr from colleagues. Ensuring that difficult employee behaviours are managed effectively and compliantly is also one of the biggest challenges facing HR professionals today.

WHO SHOULD ATTEND

People who are responsible for managing employees, workplace conflict, disciplinary processes, investigations and terminations including:
  • Heads of HR  
  • Heads of People & Culture  
  • People and Capability Managers
  • HR Advisors 
  • HR Business Partners  
  • Workplace Relations managers  
  • People & Performance managers 
  • Heads of Talent Management
  • Senior operational management 
From across all industries and Government
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TESTIMONIALS

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SEND 3 DELEGATES AND RECEIVE 5% OFF

SEND 4 DELEGATES AND RECEIVE 10% OFF

SEND 5 DELEGATES AND RECEIVE 15% OFF

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Venue

This one-day masterclass will take place in a premium hotel in the location's CBD.

Venue will be confirmed up to 4 weeks before the event takes place.